iWave Careers

Manager, Customer Success

We are seeking a Manager of Customer Success to lead and mentor our Customer Success team, ensuring customer satisfaction, retention, and growth by developing and implementing effective customer success processes, fostering a high-performance culture, and driving long-term value for our nonprofit, education, and healthcare clients.

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Customer Onboarding Manager

We are seeking a Customer Onboarding Manager to ensure a seamless transition for new customers onto our platform by developing optimized onboarding processes, building strong relationships, and providing tailored guidance to maximize the value and success of our products for nonprofit, education, and healthcare organizations.

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Customer Success Manager

We are seeking a Customer Success Manager to build strong customer relationships, ensure seamless onboarding, drive retention and growth, and deliver exceptional experiences that maximize the value of our products for nonprofit, education, and healthcare organizations.

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Implementation Consultant

We are seeking an Implementation Consultant to lead end-to-end implementations of ascend software, ensuring client satisfaction through tailored configurations, training, and ongoing support, leveraging strong Salesforce expertise and project management skills.

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