Our Team

Bio

CEO Craig O'Neill

Bio

Colin is a finance professional with a reputation for synthesizing business requirements with an ability to exceed requirements of stakeholders. With more than 20 years in finance and accounting, Colin has had tremendous success leading several organizations through periods of exceptional growth. Colin is an active endurance athlete who has completed four Ironman triathlons and three ultra-marathons.

Bio

After spending more than 15 years in supply chain management and product development leadership roles, Mary joins iWave as VP Product. Mary’s passion for implementing, managing, and enhancing processes with a focus on increasing ROI will help iWave continue offering industry-leading products and solutions for their nonprofit partners.

Bio

VP of Marketing Katie Paterson

Bio

After excelling in leadership roles at companies like Xerox and Radian6, Dwight joined iWave as Vice President of Sales in 2017. His experience and passion lies in scaling, leading, and mentoring large sales teams. Dwight was excited to join the nonprofit industry and is thrilled to share iWave’s industry-leading solutions with nonprofits of all shapes and sizes.

Bio

With her a passion for growth, a desire to make an impact in the world, combined with nearly 20 years of experience in finance and accounting. Her experience encompasses senior finance positions with not-for-profits, and various facets of public accounting practice, as well as working as an accounting educator.

Bio

With over 15 years in customer service delivery, including at Convergys (now Concentrix), Penny has extensive experience building and scaling teams with a customer-centric mindset. She is excited to lead iWave’s Client Success function with her passion for delighting clients by creating an effortless experience. As VP of Client Success, Penny is responsible for the client's lifecycle and satisfaction, ensuring maximum value throughout onboarding, training and support, client management, renewals, cross-sell, expansion and advocacy.

Bio

Chair of the Board Ross is a visionary leader with a proven ability to create a high-tempo, customer-centric culture. With over 30 years of experience, Ross provides the necessary leadership to develop strategies that drive desired results, with a track record of producing profitable growth. Ross is delighted to have the privilege of joining the iWave team, as he has a passion for engaging with and helping organizations that make the world a better place.