Our Team

Are you ready to make waves in the nonprofit world? Our team is ready to lead the way. We share a passion for positively transforming the communities around us by helping our clients work to change the world, every day. We're comprised of dedicated product, support, sales, success, marketing and finance experts who'll work to achieve your goals.

Executive Team

Craig O'Neill

CEO

Bio

Craig has a 30-year track record of building innovative software companies in customer relationship management, wealth management, and payments. Prior to joining iWave, Craig was the CEO of Versapay, a fintech company that serves over a million buyers and sellers on its business-to-business billing and payment network. Craig's years of delivering mission-critical software have taught him that success lies in creating amazing customer experiences through innovative products delivered by a team that is passionate about its mission.

Colin Paddington

Colin Paddington

CFO

Bio

Colin is a finance professional with a reputation for synthesizing business requirements with an ability to exceed requirements of stakeholders. With more than 20 years in finance and accounting, Colin has had tremendous success leading several organizations through periods of exceptional growth. Colin is an active endurance athlete who has completed four Ironman triathlons and three ultra-marathons.

Mary Côté

Mary Côté

VP Product Development

Bio

After spending more than 15 years in supply chain management and product development leadership roles, Mary joins iWave as VP Product. Mary’s passion for implementing, managing, and enhancing processes with a focus on increasing ROI will help iWave continue offering industry-leading products and solutions for their nonprofit partners.

Katie Paterson

VP Marketing

Bio

Katie brings years of diverse marketing expertise to iWave, and has spent much of her career working with high-growth companies within the tech space. With an early background in engineering, she has a knack for understanding how to dissect operations and workflows, and therefore is able to build effective systems that empower team members and amount to positive impacts on business objectives. Katie is uniquely qualified to lead iWave’s marketing division in their messaging and communication efforts.

Dwight Richards

VP Sales

Bio

After excelling in leadership roles at companies like Xerox and Radian6, Dwight joined iWave as Vice President of Sales in 2017. His experience and passion lies in scaling, leading, and mentoring large sales teams. Dwight was excited to join the nonprofit industry and is thrilled to share iWave’s industry-leading solutions with nonprofits of all shapes and sizes.

Karen Wight

VP Finance and Controller

Bio

With her a passion for growth, a desire to make an impact in the world, combined with nearly 20 years of experience in finance and accounting. Her experience encompasses senior finance positions with not-for-profits, and various facets of public accounting practice, as well as working as an accounting educator.

Penny Rennie

Penny Rennie

VP of Client Success

Bio

With over 15 years in customer service delivery, including at Convergys (now Concentrix), Penny has extensive experience building and scaling teams with a customer-centric mindset. She is excited to lead iWave’s Client Success function with her passion for delighting clients by creating an effortless experience. As VP of Client Success, Penny is responsible for the client's lifecycle and satisfaction, ensuring maximum value throughout onboarding, training and support, client management, renewals, cross-sell, expansion and advocacy.

Ross Beattie

Ross Beattie

Chair of the Board

Bio

Ross led iWave as President and CEO from 2017 to 2023 and recently moved into the position of Chairman, where he will continue to play a crucial role in iWave’s future. Ross is a visionary leader, and during his 30-plus years of experience, he has displayed the ability to lead with a strategic mindset in order to reach long-term goals. Ross is delighted to have the privilege of taking on this new role with the iWave team. He is excited to continue enacting iWave's mission, and in turn, engaging with and helping organizations that make the world a better place.

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