Relying on iWave for Confident, Quality Research

Background:

Since 2005, Projoin Network has provided prospect research and fundraising advice to nonprofits worldwide. Projoin assists small and large organizations with diverse missions, needs, and fundraising goals. D. Craig Williams is Projoin’s President. He is a 33-year veteran of prospect research, communications, and fundraising. Based out of Oregon, Projoin is a member of Apra Northwest Chapter, Willamette Valley Development Officers (WVDO), Mid-Valley Development Professionals (MVDP), and the Nonprofit Association of Oregon (NAO). Craig joined iWave to discuss his work and share some thoughts about iWave’s research and fundraising solutions.

Challenge:

Every day, more and more nonprofits ask Craig for help with screening: what to look for in a screening product, how to prepare, and how to validate results. Each client presents new and unique challenges. “It’s hands-on, always with a focus on client needs,” says Craig. “They expect and deserve consistent quality.” To help deliver quality results, Projoin relies on iWave.

Solution:

“iWave has helped me every minute of every day,” says Craig. “As a researcher, and especially as a consultant, you won’t always know if a certain profile you built leads to a certain gift amount raised. But with iWave, you’re always confident in the work you do.”

When beginning with a new client, Craig turns to their current donor base first. This is often the best target group for organizations that are new to fundraising. However, current donors are sometimes overlooked. “It’s important to take good care of them and talk to them. Good research can help you start those conversations.”

Since Projoin works with a diverse group of clients each with unique needs and demands, spending time effectively is critical for success. Of iWave, Craig says, “The tech doesn’t get in the way of using the product. The technology is robust with many features, but it’s easy and reliable. That’s especially important for my one-person shops who need to work quickly but have confidence.” Craig highlighted superior stock holdings data and friendly customer service as two credits in iWave’s favor.

“It’s my primary source of information,” says Craig. “iWave is one of the best companies I’ve ever worked with.”